Terms and Conditions
Philoxenia Counseling, PLLC Last Updated: May 24, 2026
1. Agreement to Terms
By accessing or using philoxeniacounseling.com (the "Site"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree, please do not use this Site.These Terms apply to all visitors, prospective clients, and others who access the Site. They govern your use of our website and general information about our services — they do not replace or supersede your Client Services Agreement or Informed Consent, which governs the clinical relationship separately.
2. About Philoxenia Counseling
Philoxenia Counseling, PLLC is a private practice located in Phoenix, Arizona, offering:Individual therapy — including EMDR, EFIT, and Spiritual Integration TherapyCouples and relational therapy — using Emotionally Focused Couples Therapy (EFCT)Therapy intensives — extended-format EMDR and EFIT intensive sessionsChurch and organizational consulting — trauma-informed training, organizational audits, and protocol development for faith communitiesServices are provided by Lindsay Infranco, MA, LAC, under the clinical supervision of Margaret Beresford, in accordance with Arizona licensure requirements.
3. Not a Crisis Service
Philoxenia Counseling is not a crisis service and does not provide emergency mental health support.If you or someone you know is in crisis or danger, please contact:988 Suicide & Crisis Lifeline: Call or text 988Crisis Text Line: Text HOME to 741741Emergency Services: Call 911Do not use this website, the contact form, or email to communicate urgent or emergency situations. These channels are not monitored in real time.
4. Website Content — Not Clinical Advice
All content on this Site — including blog posts, articles, descriptions of therapeutic approaches, and any other materials — is provided for informational and educational purposes only. It does not constitute:Medical or mental health adviceA diagnosis or treatment recommendationA therapist-client relationshipNo therapist-client relationship is formed by visiting this Site, submitting a contact form, or scheduling a free consultation call. A clinical relationship is established only upon execution of a signed Client Services Agreement and Informed Consent.
5. Clinical Services — Governed by Separate Agreement
The delivery of therapy, intensives, and clinical services is governed by your Client Services Agreement and Informed Consent, which you will receive and sign prior to your first session. That document covers:Scope of services and treatment approachFees, billing, and cancellation policyConfidentiality and its limits under Arizona law and HIPAASupervision disclosureYour rights as a client[Review our Client Services Agreement] (insert link when available)In the event of any conflict between these Terms and your Client Services Agreement, the Client Services Agreement governs with respect to clinical services.
6. Church and Organizational Consulting
Consulting services provided to churches, faith communities, and organizations are subject to a separate consulting agreement executed prior to the commencement of any engagement. Inquiries submitted through this Site do not constitute the formation of a consulting agreement or any obligation on the part of either party.Consulting services do not constitute mental health treatment, and no therapist-client relationship is created through consulting engagements.
7. Therapy Intensives
Therapy intensives are extended-format clinical services and are governed by your Client Services Agreement. Specific terms regarding intensive scheduling, payment, cancellation, and scope will be outlined in your intensive agreement, provided prior to your intensive date.Intensives are not appropriate for all clients. Suitability is determined through a clinical assessment process. Inquiring about or scheduling an intensive consultation does not guarantee intensive services will be offered or provided.
8. Scheduling and Consultations
Free consultation calls offered through this Site are informal, informational conversations to determine potential fit. They are not therapy sessions and do not establish a clinical relationship. No clinical advice will be provided during a consultation call.Scheduling through Jane App is subject to Jane App's Terms of Service and our Client Services Agreement.
9. Fees and Payment
Fee information provided on this Site is subject to change. Current fees are outlined in your Client Services Agreement. Philoxenia Counseling is a private-pay practice and does not bill insurance directly; however, we can provide a superbill for potential out-of-network reimbursement. Clients are responsible for verifying their own out-of-network benefits.
10. Intellectual Property
All content on this Site — including text, graphics, logos, and design — is the property of Philoxenia Counseling, PLLC, or its content creators, and is protected by applicable copyright and intellectual property laws.You may not reproduce, distribute, modify, or republish any content from this Site without prior written permission, except for personal, non-commercial use (e.g., sharing a link).
11. Third-Party Links
This Site may contain links to third-party websites (e.g., Jane App, resource directories, referral networks). These links are provided for convenience only. Philoxenia Counseling does not endorse, control, or assume responsibility for the content or privacy practices of any third-party site. Visiting linked sites is at your own discretion.
12. Limitation of Liability
To the fullest extent permitted by Arizona law, Philoxenia Counseling, PLLC and Lindsay Infranco shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of this Site or reliance on its content.Our total liability for any claim arising out of your use of the Site is limited to the amount you paid to access the Site — which, as a free public website, is zero.Nothing in these Terms limits liability for gross negligence, fraud, or any liability that cannot be excluded under applicable law.
13. Disclaimer of Warranties
This Site is provided "as is" and "as available" without warranties of any kind, express or implied. We do not warrant that the Site will be uninterrupted, error-free, or free of harmful components. We reserve the right to modify, suspend, or discontinue any part of the Site at any time without notice.
14. Privacy
Your use of this Site is also governed by our Privacy Policy, which is incorporated into these Terms by reference.
15. Geographic Scope and Licensure
Lindsay Infranco is licensed in the state of Arizona (LAC). Therapy services are available only to individuals physically located in Arizona at the time of service. Consulting services may be available to organizations outside Arizona; inquire for details.Nothing on this Site constitutes an offer to provide services in jurisdictions where Philoxenia Counseling is not licensed or authorized to practice.
16. Changes to These Terms
We reserve the right to update these Terms at any time. Changes will be reflected by the "Last Updated" date at the top of this page. Continued use of the Site after changes are posted constitutes acceptance of the updated Terms.
17. Governing Law
These Terms are governed by the laws of the State of Arizona, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Maricopa County, Arizona.
18. Contact
Questions about these Terms can be directed to:
Philoxenia Counseling, PLLC
2320 N 3rd St. 201
Phoenix, AZ 85004