Privacy Policy

Philoxenia Counseling, PLLC 

Last Updated: May 24, 2026

Introduction

Philoxenia Counseling, PLLC ("Philoxenia Counseling," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you visit philoxeniacounseling.com (the "Site") or contact us through it.

Please read this policy carefully. By using our Site, you agree to the practices described here.

Information We Collect

Information You Provide Directly

When you use our contact form or inquiry form, we may collect:

  • Your name

  • Email address

  • Phone number

  • Any information you choose to share in your message

We use this information solely to respond to your inquiry and to follow up regarding potential services.

Scheduling Through Jane App

If you book an appointment or complete intake paperwork through our scheduling system (Jane App), your information is collected and stored by Jane App, a HIPAA-compliant practice management platform. Information submitted through Jane App is subject to Jane App's own Privacy Policy and our Notice of Privacy Practices, which governs the handling of Protected Health Information (PHI) under HIPAA. Please do not submit sensitive health information through our general website contact form.

Email Newsletter / Mailing List

If you opt in to receive emails from us, we collect your email address for the purpose of sending you updates, resources, or practice announcements. You may unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us directly.

Cookies and Tracking Technologies

Google Analytics

Our Site uses Google Analytics to understand how visitors interact with our content. Google Analytics collects information such as:

  • Pages visited and time spent on each page

  • General geographic location (city/region level)

  • Device and browser type

  • How you arrived at our Site (e.g., search engine, referral link)

This data is aggregated and does not personally identify you. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

Cookies

Our Site may use cookies — small text files stored on your device — to support site functionality and analytics. You can control cookie preferences through your browser settings. Note that disabling cookies may affect how some parts of the Site function.

How We Use Your Information

We use the information collected through this Site to:

  • Respond to inquiries and schedule consultations

  • Communicate with current or prospective clients

  • Send newsletters or updates (only to those who have opted in)

  • Improve the functionality and content of our Site

  • Comply with applicable legal and ethical obligations

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Third-Party Services

We use the following third-party services that may process your data:

ServicePurposePrivacy PolicyJane AppScheduling & client portaljane.app/privacyGoogle AnalyticsSite analyticspolicies.google.com/privacySquarespaceWebsite hostingsquarespace.com/privacy

Each of these services operates under its own privacy policy. We encourage you to review them.

HIPAA and Clinical Information

Philoxenia Counseling is a covered entity under the Health Insurance Portability and Accountability Act (HIPAA). Any Protected Health Information (PHI) related to your care is governed by our Notice of Privacy Practices, which is provided to all clients at the start of services and is available upon request.

This website is not a HIPAA-secure communication channel. Please do not submit clinical information, symptoms, diagnoses, or other sensitive health details through the contact form or any general website communication.

Data Security

We take reasonable steps to protect the information you share with us through this Site. However, no method of transmission over the internet is 100% secure. We cannot guarantee the absolute security of information submitted through our contact form or general email.

For secure communication regarding your care, please use the Jane App client portal.

Children's Privacy

Our services are intended for adults (18 and older) or minors whose parent or guardian has authorized care. We do not knowingly collect personal information from children under the age of 13 through this website. If you believe a minor has submitted information through our Site without parental consent, please contact us and we will promptly remove it.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your information (subject to legal and ethical retention requirements)

  • Opt out of marketing communications at any time

To exercise any of these rights, contact us at the information below.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, you can reach us at:

Philoxenia Counseling, PLLC 

2320 N 3rd St Phoenix, AZ 85004

hello@philoxeniacounseling.com philoxeniacounseling.com